We cannot accept responsibility for returned items which do not reach us. Please note that Hippychick Ltd is unable to pay for the cost of returning goods, unless they are faulty, damaged or incorrectly dispatched. Please download our returns form and include with the item/s in their original packaging, and send it back to:
You may return an item to us for an exchange or refund providing that: It will often be quicker than this but we want to manage your expectations at busier times of the year.
Please allow us up to 14 days from receipt of item for your refund to be processed.
